Survey

Tell us what you think!

We care about you and your pets and always strive to provide excellent veterinary service in a clean and caring environment. You can help us reach and maintain this level of service by giving us feedback on your recent veterinary experience. You can remain anonymous, or you can submit your name and email address at the end of the questionnaire to receive $5.00 off your next visit. One discount per household.

Thank you in advance for your time and comments!

Are you a new client?

How did you hear of us?

If other please specify here:

GREAT
5

GOOD
4

OKAY
3

FAIR
2

POOR
1

TELEPHONE

My call was answered promptly

Staff member was friendly and attentive

Amount of time on hold was reasonable

Prompt call back when leaving message

It was easy to make an appointment

Convenient office hours

RECEPTION AREA

Greeted me when entering hospital

Comfortable

Neat and Clean

Odor-Free

Wait time in reception area

Wait time in exam room

Wait time during check-out

THE TECHNICIAN

Greeted me with warmth

Was gentle with my pet

Seemed proficient and knowledgeable

Gave me the information I needed

THE VETERINARIAN

Introduced himself/herself

Listened to what I said

Described, diagnosed, and treated well

Answered all my questions

Gave clear advice about how to treat my pet

Seemed medically proficient and knowledgeable

CHECKING OUT

Did you understand our fees?

Do you feel the fees were reasonable?

Would you recommend us to others?

OVERALL EXPERIENCE

Overall visit

Overall quality of care

Any additional comments/concerns?

Name:

Email Address:

Security Code

Arvada CO, 80003 | (303) 420-4422

Veterinarian-Arvada
7778 Vance Drive
Arvada, CO 80003
(303) 420-4422
(303) 420-4681 - fax
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